Q: I don't live in White Rock, can I still be a Wellness Garage client?
Absolutely! Wellness Garage can provide an initial consultation remotely (using secure videoconferencing) and arrange for diagnostic assessments all over North America. All of our ongoing coaching programs can be delivered by phone or secure video-conference supported by our Patient Portal and Coaching Platform.
Alternatively we encourage you to visit White Rock for your initial assessment so that we can do all the work ourselves and get to know you.
Our Precision Health Tune-ups and coaching can then be delivered remotely using secure video-conferencing.
Q: Can I email my questions or health concerns to my Wellness Garage physician?
Yes, if you are enrolled in a Precision Health Tune-up you can email your physician or coach directly through our secure patient portal.
Q: Can I book telephone or video calls with my physician or coach?
Absolutely. Wellness Garage endeavors to be convenient in order to make it as easy as possible for you to make positive lifestyle changes.
Of course, some issues may require direct in person visits.
Q: Are your services covered by Medical Services Plan (BC Residents)?
MSP will pay for all medically necessary services but does not pay for educational and preventive diagnostic or therapeutic services.
All medically necessary diagnostic and treatment services will be billed to MSP by Wellness Garage or the physicians working at Wellness Garage.
Wellness Garage physicians may prescribe, recommend or refer for medically necessary services that are covered under MSP.
For non-physician and non-medically necessary services, including education, coaching and preventive services provided by our physicians, Wellness Garage will invoice you directly.
Fees for the Precision Health Tune-ups are strictly for the uninsured services provided. Purchase of a Precision Health Tune-Up is not a pre-condition to access insured physician services.
Q: Do you take new patients for family practice?
No, we do not. We are not a primary care facility but we do encourage you to inform your family physician of your care with us.
We are a lifestyle medicine clinic focusing on prevention and health optimization, including the treatment and potential reversal of chronic diseases through lifestyle interventions. For clients enrolled in our programs we provide comprehensive risk assessments, develop prevention and health optimization plans and provide ongoing coaching.
For clients with chronic disease such as diabetes, hypertension, heart disease, asthma, and arthritis, and for whom intensive lifestyle inventions are appropriate we can provide ongoing primary care for the specific condition.
Medical issues unrelated to your care at Wellness Garage are the responsibility of your family physician
All other general health issues should be addressed by your family physician.
Q: Do I need a referral from my family doctor to attend Wellness Garage?
You do not need a referral, and you may contact us directly to arrange your initial consultation.
However family doctors do refer their patients to Wellness Garage as they see the benefit in our comprehensive, preventative and lifestyle behavior approach. We do encourage you to inform your doctor that you are attending this clinic.
Q: Are your services covered by my extended health plan?
While Wellness Garage does not bill directly to extended health plans, your insurance company may reimburse you directly for some of our fees. We recommend that you contact your insurance provider directly to understand what Wellness Garage services may be covered.
Key terms to search for in your plan are "physician-based risk assessments", "preventive health coaching" and "wellness coverage".
If you are a small business owner:
You should consider implementing a tax efficient Health Savings Account. Your accountant should be able to help you with this.
Absolutely! Wellness Garage can provide an initial consultation remotely (using secure videoconferencing) and arrange for diagnostic assessments all over North America. All of our ongoing coaching programs can be delivered by phone or secure video-conference supported by our Patient Portal and Coaching Platform.
Alternatively we encourage you to visit White Rock for your initial assessment so that we can do all the work ourselves and get to know you.
Our Precision Health Tune-ups and coaching can then be delivered remotely using secure video-conferencing.
Q: Can I email my questions or health concerns to my Wellness Garage physician?
Yes, if you are enrolled in a Precision Health Tune-up you can email your physician or coach directly through our secure patient portal.
Q: Can I book telephone or video calls with my physician or coach?
Absolutely. Wellness Garage endeavors to be convenient in order to make it as easy as possible for you to make positive lifestyle changes.
Of course, some issues may require direct in person visits.
Q: Are your services covered by Medical Services Plan (BC Residents)?
MSP will pay for all medically necessary services but does not pay for educational and preventive diagnostic or therapeutic services.
All medically necessary diagnostic and treatment services will be billed to MSP by Wellness Garage or the physicians working at Wellness Garage.
Wellness Garage physicians may prescribe, recommend or refer for medically necessary services that are covered under MSP.
For non-physician and non-medically necessary services, including education, coaching and preventive services provided by our physicians, Wellness Garage will invoice you directly.
Fees for the Precision Health Tune-ups are strictly for the uninsured services provided. Purchase of a Precision Health Tune-Up is not a pre-condition to access insured physician services.
Q: Do you take new patients for family practice?
No, we do not. We are not a primary care facility but we do encourage you to inform your family physician of your care with us.
We are a lifestyle medicine clinic focusing on prevention and health optimization, including the treatment and potential reversal of chronic diseases through lifestyle interventions. For clients enrolled in our programs we provide comprehensive risk assessments, develop prevention and health optimization plans and provide ongoing coaching.
For clients with chronic disease such as diabetes, hypertension, heart disease, asthma, and arthritis, and for whom intensive lifestyle inventions are appropriate we can provide ongoing primary care for the specific condition.
Medical issues unrelated to your care at Wellness Garage are the responsibility of your family physician
All other general health issues should be addressed by your family physician.
Q: Do I need a referral from my family doctor to attend Wellness Garage?
You do not need a referral, and you may contact us directly to arrange your initial consultation.
However family doctors do refer their patients to Wellness Garage as they see the benefit in our comprehensive, preventative and lifestyle behavior approach. We do encourage you to inform your doctor that you are attending this clinic.
Q: Are your services covered by my extended health plan?
While Wellness Garage does not bill directly to extended health plans, your insurance company may reimburse you directly for some of our fees. We recommend that you contact your insurance provider directly to understand what Wellness Garage services may be covered.
Key terms to search for in your plan are "physician-based risk assessments", "preventive health coaching" and "wellness coverage".
If you are a small business owner:
You should consider implementing a tax efficient Health Savings Account. Your accountant should be able to help you with this.
